At BNY, our culture allows us to run our company better and enables employees’ growth and success
Job Summary
At BNY, our culture allows us to run our company better and enables employees’ growth and success.
This role manages multiple client service teams responsible for providing quality support to clients and resolving operational issues daily.
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.
Matching Summary
At BNY, our culture allows us to run our company better and enables employees’ growth and success.
Skills & Requirements
Must-have
Client service team management
Structured Finance expertise
Operational issue resolution
Client relationship management
Data analysis and problem-solving
Managing multiple complex client accounts
Nice-to-have
Strategic initiative development
Talent management and staff development
Engaging institutional clients
Corporate Trust background
Use of AI and breakthrough technologies
Key Requirements
Bachelor’s degree or equivalent experience
MBA preferred
7-10 years total work experience
1-3 years management experience preferred
Experience in operational area or client services
Strong background in Structured Finance and CLOs
Client Service/Operations experience in financial services