Service Center Support Specialist

University of Arkansas, Fayetteville

Fayetteville, AR, US
Base: $39,930 - $43,923; bonus/equity: not specifi...
Customer-facing service skills
Maintenance request processing
Key inventory administration
The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, receiving incoming maintenance and project requests, and administering the functions of the campus Key Center

Job Summary

  • The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, receiving incoming maintenance and project requests, and administering the functions of the campus Key Center.
  • The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance with benefits including health, dental, life and disability insurance, tuition waivers, holidays, leave accrual, and retirement programs.
  • The University of Arkansas is committed to equal opportunity and conducts background checks to ensure a safe campus community.

Matching Summary

The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, receiving incoming maintenance and project requests, and administering the functions of the campus Key Center.

Salary

Base: $39,930 - $43,923; Bonus/Equity: Not specified; Benefits: Health, dental, life and disability insurance, tuition waivers, holidays, leave accrual, retirement contributions

Skills & Requirements

Must-have

  • Customer-facing service skills
  • Maintenance request processing
  • Key inventory administration
  • Use of computerized maintenance system
  • Microsoft Office proficiency
  • Effective oral and written communication

Nice-to-have

  • Familiarity with Workday
  • General office experience
  • Knowledge of facility management processes
  • Data analysis skills
  • Ability to maintain harmonious work relationships

Key Requirements

  • High school diploma or equivalent
  • At least two years related experience
  • Criminal background and sex offender registry check
  • Ability to work reliably and maintain professional relationships

Work Rights

Must have legal authority to work in the United States

Tailored Resume

Cover Letter