Associate Director Of Events & Guest Services

University of Arkansas

Fayetteville, AR, USA
Base: $67,909; bonus/equity: not specified; benefi...
Not specified (assumed standard day shift)
Bachelor's degree in hospitality or related field
Four years of event management experience
Two years experience with ems/mazévo/25live systems
The University of Arkansas is seeking an Associate Director of Events & Guest Services to oversee event coordination and guest-facing operations at the Arkansas Union. The role requires strong leadership and operational skills in a high-volume service environment, along with a focus on exceptional service delivery and collaboration with campus partners

Job Summary

  • The Associate Director provides strategic leadership and operational oversight for all Arkansas Union events and guest-facing operations.
  • This role oversees budget and billing for Event and Guest Services units while managing a large, high-volume service team.
  • The University offers a comprehensive benefits package including health insurance, tuition waivers, and retirement contributions ranging from 5 to 10%.

Matching Summary

Match Score: 85

The University of Arkansas is seeking an Associate Director of Events & Guest Services to oversee event coordination and guest-facing operations at the Arkansas Union. The role requires strong leadership and operational skills in a high-volume service environment, along with a focus on exceptional service delivery and collaboration with campus partners.

Salary

Base: $67,909; Bonus/Equity: Not specified; Benefits: Health, dental, life, disability, tuition waivers, retirement 5-10%

Skills & Requirements

Must-have

  • Bachelor's degree in hospitality or related field
  • Four years of event management experience
  • Two years experience with EMS/Mazévo/25Live systems
  • Two years of staff supervision experience
  • Knowledge of risk management and emergency procedures

Nice-to-have

  • Master's degree in higher education or project management
  • Experience in university or student union settings
  • Hands-on AV and production services knowledge
  • Strong written and verbal communication skills
  • Ability to work nights and weekends as needed

Key Requirements

  • Bachelor's degree required
  • 4 years progressively responsible experience
  • 2 years event/reservations system experience
  • 2 years staff supervision experience
  • Proof of legal authority to work in US

Work Rights

Must have proof of legal authority to work in the United States

Tailored Resume

Cover Letter