Strategic Customer Coordinator

Sunbelt Rentals

Islip NY, US
Base: $24.58 - 33.80; bonus/equity: not specified;...
On-site
Exceptional customer service
Professional and efficient service
Centralized point of contact
Sunbelt Rentals is seeking a Strategic Customer Coordinator to provide exceptional service to strategic customers in the equipment rental industry. The ideal candidate will have experience in customer service, preferably within a call center, and possess knowledge of construction equipment

Job Summary

  • The Strategic Customer Coordinator is empowered to provide exceptional, professional and efficient service to Strategic Customers in the rental of construction/industrial equipment and store items.
  • This position is considered the one centralized point of contact for these accounts and does whatever is necessary to satisfy the customer’s needs and requests.
  • Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry, offering a vast fleet paired with friendly and knowledgeable staff.

Matching Summary

Match Score: 85

Sunbelt Rentals is seeking a Strategic Customer Coordinator to provide exceptional service to strategic customers in the equipment rental industry. The ideal candidate will have experience in customer service, preferably within a call center, and possess knowledge of construction equipment.

Salary

Base: $24.58 - 33.80; Bonus/Equity: Not specified; Benefits: Health, Dental, Vision, 401(k) Match, PTO, etc.

Skills & Requirements

Must-have

  • Exceptional customer service
  • Professional and efficient service
  • Centralized point of contact
  • Equipment rental knowledge
  • Construction/industrial equipment

Nice-to-have

  • Positive approach
  • Probing questions
  • Understanding customer concerns
  • Bilingual Spanish/English

Key Requirements

  • Previous call center customer service experience
  • Equipment rental or construction industry experience preferred
  • Wynne software experience preferred
  • Bending, squatting, crouching, reaching
  • Lifting 25 pounds or more

Work Rights

Not specified

Tailored Resume

Cover Letter