Cloud Tech Lead - Service Cloud

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Base: $168,600 - $268,900 annually; bonus/equity: ...
Salesforce field service expertise
Technical leadership for escalations
Solution architecture guidance
The Cloud Technical Lead for Field Service operates as the top individual-contributor technical authority for Salesforce Field Service

Job Summary

  • The Cloud Technical Lead for Field Service operates as the top individual-contributor technical authority for Salesforce Field Service.
  • This role supports all regions and the entire Field Service product footprint, partnering directly with Engineering, Product, Architects, and cross-cloud teams.
  • Salesforce offers a variety of benefits to help you live well including time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.

Matching Summary

The Cloud Technical Lead for Field Service operates as the top individual-contributor technical authority for Salesforce Field Service.

Salary

Base: $168,600 - $268,900 annually; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), employee stock purchasing program

Skills & Requirements

Must-have

  • Salesforce Field Service expertise
  • Technical leadership for escalations
  • Solution architecture guidance
  • Cross-cloud implementation experience
  • Advanced diagnostics and SOP development
  • Collaboration with Product & Engineering

Nice-to-have

  • Systems-level thinking
  • Coaching and enablement skills
  • Influence without authority
  • Driving product quality improvements

Key Requirements

  • Experience with SEV1/SEV2 escalations
  • Ability to influence product roadmap
  • Technical expertise in mobile/offline behavior
  • Experience with integrations and workflow design

Work Rights

Not specified

Tailored Resume

Cover Letter