Reservation Executive

Hotel Chadstone Melbourne MGallery

Visakhapatnam, India
**
Process reservations accurately
Maintain business relationships
Manage multiple inquiries
** Hotel Chadstone Melbourne MGallery is seeking a customer-focused Reservation Executive in Visakhapatnam, India. The role emphasizes exceptional service delivery, efficient processing of reservations, and collaboration with various departments to ensure a seamless guest experience. **

Job Summary

  • Process and input reservations accurately and efficiently using hotel reservation systems, ensuring all client information is captured correctly and promptly.
  • Build and maintain effective business relationships with key clients, travel agents, and corporate partners through outstanding customer service delivered via phone, email, and face-to-face interactions.
  • Contribute to team goals and performance metrics by consistently delivering high-quality service and meeting departmental targets.

Matching Summary

Match Score: 75

** Hotel Chadstone Melbourne MGallery is seeking a customer-focused Reservation Executive in Visakhapatnam, India. The role emphasizes exceptional service delivery, efficient processing of reservations, and collaboration with various departments to ensure a seamless guest experience. **

Skills & Requirements

Must-have

  • Process reservations accurately
  • Maintain business relationships
  • Manage multiple inquiries
  • Produce rooming lists
  • Execute group reservations
  • Collaborate with internal departments
  • Respond to client inquiries

Nice-to-have

  • Customer service excellence
  • Problem-solving abilities
  • Resilience
  • Adaptability
  • Team player

Key Requirements

  • Previous reservation experience preferred
  • Hotel reservation systems experience preferred
  • High school diploma or equivalent

Work Rights

Not specified

Tailored Resume

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