Director, Regional Success Architect (agentforce)

Salesforce

AMER region
Base: $171,200 - $273,000 annually; bonus/equity: ...
On-site
Customer adoption and value realization
Manage success architects team
Drive customer satisfaction
Salesforce is seeking a Director of Regional Success Architect for their Agentforce team in the AMER region. This leadership role focuses on driving customer satisfaction, managing a team of Success Architects, and ensuring the effective adoption of Salesforce's AI-driven solutions

Job Summary

  • This role will ensure the highest sustainable level of customer satisfaction with Agentforce across all customer segments.
  • Build, lead, and develop a world-class team of Success Architects in the AMER region.
  • Drive customer adoption of Agentforce capabilities, including coaching your team members on Agentforce Customer Journey key milestones that they need to influence.

Matching Summary

Match Score: 85

Salesforce is seeking a Director of Regional Success Architect for their Agentforce team in the AMER region. This leadership role focuses on driving customer satisfaction, managing a team of Success Architects, and ensuring the effective adoption of Salesforce's AI-driven solutions.

Salary

Base: $171,200 - $273,000 annually; Bonus/Equity: Not specified; Benefits: Included

Skills & Requirements

Must-have

  • Customer adoption and value realization
  • Manage Success Architects team
  • Drive customer satisfaction
  • Technical success plan
  • Agentforce capabilities

Nice-to-have

  • Champion change and adaptability
  • Inclusive and vibrant culture
  • Psychological safety
  • Consultative approach

Key Requirements

  • 10+ years consulting/customer success experience
  • 5+ years management experience
  • Experience managing teams of 15+
  • Cloud/SaaS software experience
  • BA/BS Degree or equivalent experience

Work Rights

Not specified

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