Customer Success Executive (Service Delivery, Post Sales)
ADVENTUS SINGAPORE PTE. LTD.
Singapore, Singapore
Not specified
Bachelor's degree in any discipline
Fluency in english and mandarin
Stakeholder management skills
ADVENTUS SINGAPORE PTE. LTD. is seeking a Customer Success Executive who will lead service delivery for assigned accounts, ensuring successful project implementations and maintaining customer relationships. The ideal candidate will possess strong communication skills, a proactive approach to problem-solving, and the ability to manage multiple client accounts effectively
Job Summary
Lead service delivery for assigned accounts while managing a team of desktop, system, network, and helpdesk engineers.
Act as the primary point of contact to ensure SLAs are met and operational gaps are closed both internally and externally.
Maintain long-term healthy customer relationships by bridging clients with internal teams and balancing satisfaction with cost objectives.
Matching Summary
Match Score: 75
ADVENTUS SINGAPORE PTE. LTD. is seeking a Customer Success Executive who will lead service delivery for assigned accounts, ensuring successful project implementations and maintaining customer relationships. The ideal candidate will possess strong communication skills, a proactive approach to problem-solving, and the ability to manage multiple client accounts effectively.