Not specified (assumed to be on-site given the nature of the role)
Patient/family centered care
Quality improvement leadership
Develop and implement strategies
The University of Arkansas for Medical Sciences is seeking a Director of Patient Experience to develop and implement strategies that enhance the patient and family experience at the institution. The ideal candidate will have experience in healthcare administration and a strong background in patient-centered care, with excellent leadership and organizational skills
Job Summary
The Director for Patient Experience (PX is responsible for leading an integrated, comprehensive and proactive PX program for the University of Arkansas for Medical Sciences.
UAMS offers amazing benefits and perks including medical, dental, vision plans, holiday, vacation and sick leave, and education discounts.
The position requires directing the Office of Patient Experience, leading initiatives to improve patient and family experience, and utilizing institutional data to monitor and improve performance.
Matching Summary
Match Score: 85
The University of Arkansas for Medical Sciences is seeking a Director of Patient Experience to develop and implement strategies that enhance the patient and family experience at the institution. The ideal candidate will have experience in healthcare administration and a strong background in patient-centered care, with excellent leadership and organizational skills.
Salary
Commensurate with education and experience
Skills & Requirements
Must-have
Patient/Family Centered Care
Quality Improvement leadership
Develop and implement strategies
Manage and coordinate initiatives
Patient experience data software
Nice-to-have
Cultural humility
Health equity focus
Community partnerships
Patient and caregiver involvement
Key Requirements
Bachelor's Degree required
5 years of healthcare experience
RN or clinical background preferred
Patient Experience Certification preferred
Process Improvement Certification preferred
Proof of legal authority to work in the United States