Customer Service Specialist

Auto Club Enterprises

Wentzville, MO, United States
Base: not specified; bonus/equity: not specified; ...
Professional customer service
Handle complex transactions
Resolve member problems
This position performs a variety of routine and advanced duties in support of growth, service goals and profitability for Field Sales within a Branch

Job Summary

  • This position performs a variety of routine and advanced duties in support of growth, service goals and profitability for Field Sales within a Branch.
  • Provide professional customer service to members and insured’s.
  • Remarkable benefits: Health coverage for medical, dental, vision, 401(K) saving plans with company match AND Pension, Tuition assistance, Floating holidays and PTO for community volunteer programs, Paid parental leave, Wellness programs, Employee discounts.

Matching Summary

This position performs a variety of routine and advanced duties in support of growth, service goals and profitability for Field Sales within a Branch.

Salary

Base: Not specified; Bonus/Equity: Not specified; Benefits: Remarkable benefits package

Skills & Requirements

Must-have

  • Professional customer service
  • Handle complex transactions
  • Resolve member problems
  • Sell memberships and insurance
  • Verify insurance coverage

Nice-to-have

  • Positive relationship with management
  • Cross selling opportunities
  • Embrace diversity and inclusion
  • Career-minded professionals

Key Requirements

  • High School GED Required
  • 1-3 years Customer service Preferred
  • Moderate proficiency in data entry
  • Moderate Microsoft Word and Excel skills
  • Advanced customer service skills
  • Property and Casualty/Solicitors License required
  • Property and Casualty Insurance License, valid in selling state

Work Rights

Not specified

Tailored Resume

Cover Letter