Client Service Coordinator

Marshfield Animal Hospital

Mt Prospect, IL, US
Base: $16.93 - $21.63 hourly; bonus/equity: not sp...
Onsite
Multi-tasking in high-volume environment
Fluent english communication skills
Computer proficiency with specialized software
Marshfield Animal Hospital is seeking a Client Service Coordinator to enhance client and pet experiences while optimizing the efficiency of the veterinary medical team. The role requires strong communication and multitasking skills to ensure high-quality service, manage client interactions, and maintain financial accuracy

Job Summary

  • The Client Service Coordinator drives the flow of clients and pets through the hospital while maximizing the productivity of the veterinary medical team.
  • Employees receive comprehensive benefits including health insurance, retirement plans, paid time off, and three free Optimum Wellness Plans for their own pets.
  • The role requires managing finances, educating clients on preventative care, and maintaining accurate records in a fast-paced environment.

Matching Summary

Match Score: 85

Marshfield Animal Hospital is seeking a Client Service Coordinator to enhance client and pet experiences while optimizing the efficiency of the veterinary medical team. The role requires strong communication and multitasking skills to ensure high-quality service, manage client interactions, and maintain financial accuracy.

Salary

Base: $16.93 - $21.63 Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, vision, 401(k) match, paid time off, pet wellness plans

Skills & Requirements

Must-have

  • Multi-tasking in high-volume environment
  • Fluent English communication skills
  • Computer proficiency with specialized software
  • Ability to handle pets safely
  • Mathematical ability for financial tasks

Nice-to-have

  • Veterinary medical background preferred
  • Customer service experience required
  • Initiative and problem-solving attitude
  • Integrity and trustworthiness
  • Flexibility for weekend/evening shifts

Key Requirements

  • High School Diploma or equivalent
  • At least 18 years old for radiography duties
  • One year related customer service experience
  • Medical terminology training preferred

Work Rights

Not specified

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