$33,000 – $51,453; not specified; not specified py
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Saas software support experience
Technical assistance and troubleshooting
Monthly billing processing
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Fullsteam is seeking a Customer Success & Billing Specialist who will provide technical support and manage billing processes for their Enrollware software. The ideal candidate should possess strong communication skills and experience in SaaS customer success, contributing to customer satisfaction and operational efficiency within a fully remote work environment.
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Job Summary
The Customer Success & Billing Specialist provides technical assistance and troubleshooting for software-related issues, ensuring users can effectively utilize the Enrollware.
Responsibilities include responding to support tickets and phone calls, providing training, assisting in documentation creation, and responding to billing inquiries.
Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing their customers with seamless experiences.
Matching Summary
Match Score: 75
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Fullsteam is seeking a Customer Success & Billing Specialist who will provide technical support and manage billing processes for their Enrollware software. The ideal candidate should possess strong communication skills and experience in SaaS customer success, contributing to customer satisfaction and operational efficiency within a fully remote work environment.
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