Citiservice Manager Citiservice Investor

Citi

Tampa, Florida, United States
Base: $119,680.00 - $179,520.00; bonus/equity: dis...
Client relationship management
Investor services products
Service delivery oversight
This individual will be a part of the leadership team driving the strategic direction of CitiService teams across North America, as well as directly managing senior client relationships within the region

Job Summary

  • This individual will be a part of the leadership team driving the strategic direction of CitiService teams across North America, as well as directly managing senior client relationships within the region.
  • The successful candidate will be adept at managing through and influencing change, as CitiService is an evolving team focused on facilitating efficient, scalable operational services across all products within Investor Services.
  • Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs.

Matching Summary

This individual will be a part of the leadership team driving the strategic direction of CitiService teams across North America, as well as directly managing senior client relationships within the region.

Salary

Base: $119,680.00 - $179,520.00; Bonus/Equity: discretionary and formulaic incentive and retention awards; Benefits: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs

Skills & Requirements

Must-have

  • Client relationship management
  • Investor Services products
  • Service delivery oversight
  • Continuous improvement
  • Issue management and resolution
  • Operational readiness
  • AI tool utilization

Nice-to-have

  • Strategic internal advocate
  • Proactive service culture
  • Cross-functional collaboration
  • Global thinking

Key Requirements

  • 10+ years industry experience
  • 7+ years leadership experience
  • Experience managing institutional client relationships
  • Proven ability to lead large, matrixed teams
  • Track record driving transformational change
  • Exceptional communication and presentation skills

Work Rights

Not specified

Tailored Resume

Cover Letter