Part-time Patient Advocate

Careportalinc

United States
Base: $22.64 (ca, ny, nj, ct); $19.47 (not in ca, ...
Fully remote
Live chat, phone, and email support
Manage medical billing process
Handle patient calls daily
Cedar is seeking a Part-time Patient Advocate to serve as a liaison between patients and healthcare providers, managing communication and billing processes. This remote position requires approximately 20 hours of work per week, focusing on enhancing the patient billing experience amidst the challenges of the U.S. healthcare system

Job Summary

  • The Part-Time Patient Advocate position serves as the liaison between the patient and healthcare provider supporting our patients through live chat, phone, and email communications.
  • Manage on average 60-80 incoming and outgoing patient calls daily regarding medical bills and lead the payment posting process.
  • This is a part-time role, expected to work approximately 20 hours per week - 10 AM - 3PM ET Monday -Thursday, with the opportunity to extend.

Matching Summary

Match Score: 85

Cedar is seeking a Part-time Patient Advocate to serve as a liaison between patients and healthcare providers, managing communication and billing processes. This remote position requires approximately 20 hours of work per week, focusing on enhancing the patient billing experience amidst the challenges of the U.S. healthcare system.

Salary

Base: $22.64 (CA, NY, NJ, CT); $19.47 (Not in CA, NY, NJ, CT); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Live chat, phone, and email support
  • Manage medical billing process
  • Handle patient calls daily
  • Utilize Cedar platform
  • Follow up on defaulted payments
  • Work with insurance and third parties

Nice-to-have

  • Empathy and passion for service
  • Open to ambiguity and change
  • Flexibility with schedule

Key Requirements

  • 2-3 years customer service experience
  • 1-2 years medical billing/healthcare experience
  • Ability to work part-time (20 hours weekly)
  • Experience with EMR systems
  • Proficiency in Google Suite
  • Efficient typing skills

Work Rights

Not specified

Tailored Resume

Cover Letter