As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
Working with us in RBS means you’ll positively impact our customers’ lives and be there for them when they need us.
You will be joining one of our Multi-Channel Branches where you will assist customers face to face and via telephone or other digital channels.
Matching Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
Provide technology demonstrations
Problem-solving and effective solutions
Champion risk-adverse culture
Nice-to-have
Financial services experience
Retail or hospitality experience
Articulate financial terms clearly
Holistic customer solutions
Improve financial wellbeing
Key Requirements
Proven experience delivering exceptional Customer Service