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Rolls-Royce Motor Cars is seeking a Regional Product Support Manager for their Mankato, MN location. The role involves managing after-sales support, developing customer relationships, and identifying business opportunities, with a significant travel requirement.
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Job Summary
Manage assigned service area and account responsibilities from a total after sales support/penetration perspective by developing and maintaining a close working relationship with local OEMs, direct accounts, distributor and dealer representatives.
Oversee and perform field inspections of failed parts to identify primary cause of failure and reduce future incidents through reporting using the available tools i.e. FiRe, C4S, FFR’s...
Promote distributor and dealer training with regards to systems, products, programs and promotions to enhance MTU’s position with local service providers.
Matching Summary
Match Score: 75
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Rolls-Royce Motor Cars is seeking a Regional Product Support Manager for their Mankato, MN location. The role involves managing after-sales support, developing customer relationships, and identifying business opportunities, with a significant travel requirement.
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Salary
$94,160 - $153,010-Annually
Skills & Requirements
Must-have
after sales support
service area management
customer complaint resolution
product support policy
field inspections
parts inventory management
Nice-to-have
customer goodwill
future sales
compliance culture
innovative solutions
Key Requirements
Bachelor’s degree in Engineering or Business Management and 5 years of applicable experience
9 years of experience in service support experience
Ability and willingness to travel (50-70%)
Work Rights
Must be authorized to work for any employer in the U.S without sponsorship