Automotive Fixed Operations Manager

Lithia Motors

Crater Lake, Oregon, US
Competitive pyy; not specified; medical, dental, v...
Staff recruiting and training
Customer service excellence
Warranty and receivables management
The Fixed Operations Manager is responsible for managing all Service and Parts related staff to ensure exceptional customer service and attainment of performance targets

Job Summary

  • The Fixed Operations Manager is responsible for managing all Service and Parts related staff to ensure exceptional customer service and attainment of performance targets.
  • This role involves daily inspection of repair orders, managing warranty tracking, and utilizing MIS data to generate maximum revenue while controlling expenses.
  • The position offers competitive pay, comprehensive medical benefits, a 401(k) plan, and opportunities for career advancement within the Lithia organization.

Matching Summary

The Fixed Operations Manager is responsible for managing all Service and Parts related staff to ensure exceptional customer service and attainment of performance targets.

Salary

Competitive pay; Not specified; Medical, Dental, Vision, 401(k), PTO

Skills & Requirements

Must-have

  • Staff recruiting and training
  • Customer service excellence
  • Warranty and receivables management
  • OSHA compliance enforcement
  • MIS reporting and analysis

Nice-to-have

  • Strong attention to detail
  • Sense of urgency
  • Excellent communication skills
  • Self-motivated team player
  • Adaptable to change

Key Requirements

  • High School graduate or equivalent
  • 18 years or older
  • Drug free workplace compliance

Work Rights

Not specified

Tailored Resume

Cover Letter