$19,650—$44,200 usd; not specified; not specified ...
Fully remote
Payroll customer service experience
Robust payroll knowledge
Exceeding customer expectations
Remote is seeking an energetic and customer-focused Associate for their Payroll Client Services team, working a fixed schedule from Saturday to Wednesday. The role requires strong payroll knowledge and excellent communication skills to manage inquiries and support clients effectively
Job Summary
Serve as the primary contact for all payroll-related inquiries, offering thorough support through email, live chat, and video calls.
Provide advanced-level support, addressing complex issues and ensuring customer satisfaction is prioritized throughout their journey.
Partner effectively with teams across Customer Experience, Payroll Operations, Benefits, Tax, and Finance to ensure timely and accurate resolutions within strict service level agreements (SLAs).
Matching Summary
Match Score: 85
Remote is seeking an energetic and customer-focused Associate for their Payroll Client Services team, working a fixed schedule from Saturday to Wednesday. The role requires strong payroll knowledge and excellent communication skills to manage inquiries and support clients effectively.