Financial Counseling Representative I

R1 RCM Inc.

Base: $18.00 - $25.44 ph; bonus/equity: not specif...
In-person
Excellent customer service skills
Compassionate communication with patients
Ability to navigate multiple systems
R1 RCM Inc. is seeking a Financial Counseling Representative I to provide compassionate financial guidance to uninsured and under-insured patients in a hospital setting. The ideal candidate should have strong customer service skills, an understanding of Medicaid and funding programs, and the ability to communicate effectively with patients about their financial options

Job Summary

  • This role involves counseling uninsured and under-insured patients to help them obtain paying funding sources for their medical services.
  • The position requires compassionate communication to build trust with patients while discussing sensitive financial situations.
  • R1 provides career and leadership development courses to foster individual growth and professional advancement.

Matching Summary

Match Score: 85

R1 RCM Inc. is seeking a Financial Counseling Representative I to provide compassionate financial guidance to uninsured and under-insured patients in a hospital setting. The ideal candidate should have strong customer service skills, an understanding of Medicaid and funding programs, and the ability to communicate effectively with patients about their financial options.

Salary

Base: $18.00 - $25.44 per hour; Bonus/Equity: Not specified; Benefits: Competitive benefits package

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Compassionate communication with patients
  • Ability to navigate multiple systems
  • Thorough understanding of Medicaid programs
  • Frequent movement between work areas

Nice-to-have

  • Previous experience as a financial counselor
  • Background in medical terminology
  • Understanding of State and Federal assistance programs
  • Commitment to assisting patients during difficult times
  • Ability to communicate complex enrollment information

Key Requirements

  • High School Diploma or GED
  • Pass a drug test prior to hire
  • Pass a background check prior to hire
  • Up to date on all vaccinations including annual flu shot

Work Rights

Not specified

Tailored Resume

Cover Letter