Service Nova Scotia and Internal Services impact every citizen, business and municipality in Nova Scotia by delivering trusted, accessible, modern programs
Job Summary
Service Nova Scotia and Internal Services impact every citizen, business and municipality in Nova Scotia by delivering trusted, accessible, modern programs.
The role involves helping clients with a variety of transactions related to motor vehicles and business services in a fast-paced, client-centric environment.
Employees have access to career development, flexible working schedules, and a wide range of benefits including pension, health, dental, and disability coverage.
Matching Summary
Service Nova Scotia and Internal Services impact every citizen, business and municipality in Nova Scotia by delivering trusted, accessible, modern programs.
Salary
Base: $1,812.15 - $2,027.56 Bi-Weekly; Bonus/Equity: Not specified; Benefits: Defined Benefit Pension Plan, Health, Dental, Life Insurance, Disability, Vacation, Employee Assistance Programs
Skills & Requirements
Must-have
Front-line customer service
Fast paced service environment
Data entry and computer skills
Cash handling and account balancing
Applying legislation and policy
Maintaining confidentiality
Nice-to-have
Bilingualism French and English
Strong prioritization and problem-solving
Diplomatic client engagement
Knowledge of Service Nova Scotia programs
Team player with strong communication
Key Requirements
Minimum four years front-line customer service experience
Experience balancing accounts
Strong attention to detail and judgment
Ability to manage difficult client engagements
High aptitude for policy and procedure application
Experience in cash handling
Equivalent combination of training and experience considered
Work Rights
Must be current civil service employee represented by NSGEU or apply as external with conditions