The Client Operations team is responsible for providing client support on our business intelligence tool by holding investigative conversations & driving product usage and revenue
Job Summary
The Client Operations team is responsible for providing client support on our business intelligence tool by holding investigative conversations & driving product usage and revenue.
Provide exceptional customer service to clients, distributors and internal SPGMI staff via phone, email, and web chats in the areas of industry, content, and product consulting.
Our benefits include Health & Wellness, Flexible Downtime, Continuous Learning, Invest in Your Future, and Family Friendly Perks.
Matching Summary
The Client Operations team is responsible for providing client support on our business intelligence tool by holding investigative conversations & driving product usage and revenue.
Skills & Requirements
Must-have
Client support on business intelligence tools
Investigative conversations
Driving product usage and revenue
Exceptional customer service
Product usability and data quality suggestions
Nice-to-have
Improve social skills with C-level leaders
Develop comprehensive industry knowledge
Results-focused meritocracy
Curiosity and shared belief in essential intelligence