The Customer Banking Specialist position at CBA New Digital Businesses in Cheltenham seeks an individual to enhance customer banking experiences by providing support with various financial products and services. The ideal candidate should possess strong customer service skills, particularly in financial services, and be available for a predetermined roster Monday to Friday
Job Summary
The role involves having in-depth conversations with customers to support their overall banking needs including home loans and business banking.
Employees will complete financial health checks to assess customer needs and identify changes while championing a risk-adverse culture.
The team delivers a seamless banking experience to over 10 million personal and small business customers across Australia.
Matching Summary
Match Score: 85
The Customer Banking Specialist position at CBA New Digital Businesses in Cheltenham seeks an individual to enhance customer banking experiences by providing support with various financial products and services. The ideal candidate should possess strong customer service skills, particularly in financial services, and be available for a predetermined roster Monday to Friday.
Skills & Requirements
Must-have
Proven experience in customer service
Ability to articulate financial terms clearly
Availability for Monday-Friday roster
Nice-to-have
Interest in building a career with CommBank
Genuine interest in improving financial wellbeing
Experience in financial services or hospitality
Key Requirements
Proven experience delivering exceptional customer service