Customer Service Representative

ASML

Indianapolis, US
Competitive salary, commensurate with experience; ...
Handle incoming orders
Answer customer inquiries
Process various order types
The customer service representative plays a critical role in providing quality products and services to our customers

Job Summary

  • The customer service representative plays a critical role in providing quality products and services to our customers.
  • Handle incoming orders and answer customer service inquiries via phone, web and email.
  • Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

Matching Summary

The customer service representative plays a critical role in providing quality products and services to our customers.

Salary

Competitive salary, commensurate with experience; Benefits: medical, dental, vision, life and disability insurance, paid vacation, and 401k plan

Skills & Requirements

Must-have

  • Handle incoming orders
  • Answer customer inquiries
  • Process various order types
  • Resolve customer issues
  • Maintain positive customer relations
  • Excellent typing and data entry

Nice-to-have

  • Cross-sell and up-sell products
  • Collaborate with other departments
  • Strong team player
  • Commitment to company mission

Key Requirements

  • Ability to listen, problem solve and resolve conflict
  • Basic computer skills; Microsoft Office
  • Manage multiple tasks and priorities
  • Knowledge of products and quality focus

Work Rights

Not specified

Tailored Resume

Cover Letter