Crm Operations Manager I Head Of Telesales

AbbVie

Ho Chi Minh City, Vietnam
Crm platform design and management
Project and stakeholder management
Campaign execution supervision
Abbott is a global healthcare leader creating breakthrough science to improve people’s health and offers career development with an international company recognized worldwide

Job Summary

  • Abbott is a global healthcare leader creating breakthrough science to improve people’s health and offers career development with an international company recognized worldwide.
  • The role involves working closely with multiple departments and external vendors to deliver campaign and program solutions that drive positive business outcomes.
  • Key responsibilities include operational process design, technology implementation, campaign strategy optimization, and daily management of CRM operations.

Matching Summary

Abbott is a global healthcare leader creating breakthrough science to improve people’s health and offers career development with an international company recognized worldwide.

Skills & Requirements

Must-have

  • CRM platform design and management
  • Project and stakeholder management
  • Campaign execution supervision
  • Vendor management
  • Analytical and reporting skills
  • Omni-channel marketing strategies

Nice-to-have

  • Strong collaboration and communication
  • Problem-solving and time management
  • Knowledge of latest industry technologies
  • Multi-tasking in fast-paced environment

Key Requirements

  • 5-8 years CRM experience
  • Experience in customer acquisition and retention strategies
  • Six Sigma and Salesforce certification preferred
  • Degree in Marketing, Finance, Project Management, or Business
  • Good command of English

Work Rights

Not specified

Tailored Resume

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