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NAPA is seeking a Store Parts Professional to provide exceptional customer service and accurate order processing in their Overland Park, KS location. The ideal candidate should have strong communication skills, a high school diploma, and preferably be ASE Parts Specialist certified.
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Job Summary
A Parts Professional provides prompt and courteous service to all customers over the telephone, in the store, or in the dealer’s shop.
Exhibits a thorough knowledge of products, performance standards, warranties, sales programs, and operating policies.
Outstanding health benefits and 401K are offered, along with opportunities for accessing multiple career paths and ongoing development.
Matching Summary
Match Score: 75
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NAPA is seeking a Store Parts Professional to provide exceptional customer service and accurate order processing in their Overland Park, KS location. The ideal candidate should have strong communication skills, a high school diploma, and preferably be ASE Parts Specialist certified.
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Skills & Requirements
Must-have
Customer service over phone and in person
Parts lookup in catalogs or POS
Process orders with accuracy
Advise customers on technical needs
Product knowledge and operating policies
Professional attitude and appearance
Nice-to-have
Working knowledge of city service area
Ability to operate manual transmission vehicle
Key Requirements
High School Diploma or equivalent
ASE Parts Specialist certification
Functionally literate for part number recognition
Excellent communication and organizational skills
Ability to work in a fast-paced setting under pressure