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The Inside Sales Supervisor at Armstrong Development Properties is responsible for leading and managing the Inside Sales team to achieve sales targets while ensuring high customer satisfaction. The role includes coaching team members, analyzing sales performance, and collaborating with various departments to drive revenue growth.
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Job Summary
The Inside Sales Supervisor is responsible for leading, coaching, and managing the daily performance of the Inside Sales team while ensuring sales targets are met.
This role serves as a key liaison between sales leadership, marketing, customer service, and field operations teams to drive revenue growth and customer retention.
The supervisor must monitor daily sales activity and KPI metrics such as inbound/outbound calls, service level, answer percentage, and customer follow-up.
Matching Summary
Match Score: 75
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The Inside Sales Supervisor at Armstrong Development Properties is responsible for leading and managing the Inside Sales team to achieve sales targets while ensuring high customer satisfaction. The role includes coaching team members, analyzing sales performance, and collaborating with various departments to drive revenue growth.
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Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
3+ years inside sales experience
1+ years supervisory or team lead experience
CRM systems proficiency (CM Web, ICOMS)
Power BI reporting tools expertise
Microsoft Excel data analysis skills
Nice-to-have
Experience in utilities or telecommunications
Subscription-based services background
Associate's or Bachelor's degree preferred
Managing sales incentive programs
Family-owned company culture fit
Key Requirements
3+ years inside sales experience
1+ years supervisory experience
Strong communication and interpersonal skills
Ability to work various shifts including weekends and holidays