Oncology Patient Scheduler 2 (remote)

University of Miami/UHealth

Remote, US
Not specified; not specified; comprehensive benefi...
Fully remote
High call volume management
Complex medical treatment scheduling
Insurance and demographic verification
The Patient Scheduler 2 delivers exceptional customer service by communicating with patients over the phone to provide necessary information regarding diagnostic therapy and procedures

Job Summary

  • The Patient Scheduler 2 delivers exceptional customer service by communicating with patients over the phone to provide necessary information regarding diagnostic therapy and procedures.
  • The incumbent interacts directly with referring physicians, radiologists, technologists, and patients to guarantee smooth coordination of procedures and exams across all CTU UHealth locations.
  • The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

Matching Summary

The Patient Scheduler 2 delivers exceptional customer service by communicating with patients over the phone to provide necessary information regarding diagnostic therapy and procedures.

Salary

Not specified; Not specified; Comprehensive benefits package including medical, dental, tuition remission

Skills & Requirements

Must-have

  • High call volume management
  • Complex medical treatment scheduling
  • Insurance and demographic verification
  • Patient education on appointment prep
  • Multiple computer applications usage

Nice-to-have

  • Exceptional customer service delivery
  • Precise scheduling protocol adherence
  • Collaboration with referring physicians
  • Knowledge of CTU modalities
  • Attention to detail in coordination

Key Requirements

  • Minimum 2 years of relevant experience
  • High School diploma or equivalent
  • Ability to manage high call volumes

Work Rights

Not specified

Tailored Resume

Cover Letter