The Manager, Operational Resilience influences and drives initiatives to ensure TZV can maintain availability and continuity of service during surge events and incidents
Job Summary
The Manager, Operational Resilience influences and drives initiatives to ensure TZV can maintain availability and continuity of service during surge events and incidents.
Day to day responsibilities include developing, implementing, and evaluating emergency management, operational procedures, and business continuity management programs.
Triple Zero Victoria is committed to the principles of equal opportunity, and diversity and inclusion for all.
Matching Summary
The Manager, Operational Resilience influences and drives initiatives to ensure TZV can maintain availability and continuity of service during surge events and incidents.
Skills & Requirements
Must-have
Emergency management program development
Operational incident management
Business continuity management
Stakeholder management
Relationship building and influencing
Nice-to-have
Understanding of emergency services
Experience in contact centre operations
Diversity and inclusion commitment
Key Requirements
Diploma/Tertiary qualification in emergency management or related discipline
Substantial experience in managing operational business continuity
Experience within senior management positions
Australian or New Zealand Citizen or Permanent Resident
Work Rights
Australian or New Zealand Citizen or Permanent Resident