Meadows Of Napa Valley - Resident Services Operations Manager

Transforming Age

Napa, CA, US
Base: $71,000 - $81,000 doe; bonus/equity: not spe...
Onsite
2 years professional experience in senior services
Knowledge of rcfe regulations and form 602a
Experience with point click care (pcc) system
The Resident Services Operations Manager champions resident rights and advocates for operations that prioritize resident well-being within a premier Life Plan Community

Job Summary

  • The Resident Services Operations Manager champions resident rights and advocates for operations that prioritize resident well-being within a premier Life Plan Community.
  • This role involves leading the reception team, managing admissions and discharge planning, and ensuring accurate regulatory documentation including Form 602A.
  • The position requires coordinating care transitions, maintaining detailed resident files, and fostering trust-based relationships with residents, families, and healthcare providers.

Matching Summary

The Resident Services Operations Manager champions resident rights and advocates for operations that prioritize resident well-being within a premier Life Plan Community.

Salary

Base: $71,000 - $81,000 DOE; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 2 years professional experience in senior services
  • Knowledge of RCFE regulations and Form 602A
  • Experience with Point Click Care (PCC) system
  • Supervisory experience managing reception staff
  • Valid CPR certification required

Nice-to-have

  • Bachelor's degree in social work or nursing
  • Strong Microsoft Excel and Word proficiency
  • Ability to work independently with little direction
  • Mindset of curiosity and continuous improvement
  • Experience with interdisciplinary care teams

Key Requirements

  • Minimum 2 years senior services or healthcare experience
  • Prior supervisory experience in performance management
  • Current and valid CPR certification
  • Knowledge of state/federal elder care regulations
  • Proficiency with electronic medical records systems

Work Rights

Not specified

Tailored Resume

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