Qualitative Head Team

American International Group, Inc. (AIG)

Mexico City, Mexico
Primarily onsite
Policy issuance quality control
Regulatory compliance management
Operational risk mitigation
AIG is seeking a Qualitative Head Team member in Mexico City, focused on ensuring the accuracy and compliance of insurance documentation. The role emphasizes quality control, regulatory compliance, and operational performance management within the insurance sector

Job Summary

  • The role ensures the accuracy, completeness, and regulatory compliance of insurance policies prior to release to prevent operational risks.
  • Candidates must possess a deep understanding of policy issuance processes, underwriting instructions, and how errors impact customer experience.
  • AIG offers a comprehensive benefits package including health care, savings, financial protection, and tuition reimbursement for professional development.

Matching Summary

Match Score: 85

AIG is seeking a Qualitative Head Team member in Mexico City, focused on ensuring the accuracy and compliance of insurance documentation. The role emphasizes quality control, regulatory compliance, and operational performance management within the insurance sector.

Skills & Requirements

Must-have

  • Policy issuance quality control
  • Regulatory compliance management
  • Operational risk mitigation
  • Root cause analysis
  • SLA and KPI governance

Nice-to-have

  • Process automation expertise
  • Cross-functional leadership
  • Continuous improvement mindset
  • Influence without authority
  • Data-driven decision making

Key Requirements

  • Deep understanding of policy issuance processes
  • Strong capability in regulatory frameworks
  • Experience with quality methodologies and sampling
  • Ability to balance quality controls with service levels

Work Rights

Not specified

Tailored Resume

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