Lexington Health is a comprehensive network of care including medical centers, physician practices, and a teaching hospital, recognized as a Best Place to Work in Healthcare
Job Summary
Lexington Health is a comprehensive network of care including medical centers, physician practices, and a teaching hospital, recognized as a Best Place to Work in Healthcare.
The Support Analyst will answer help desk calls, respond to support requests, set up new PCs, install software, troubleshoot problems, and escalate tickets as needed.
Benefits include Day ONE medical, dental, and life insurance, FSAs, 403(b) match, employer-paid disability, adoption assistance, and tuition reimbursement.
Matching Summary
Lexington Health is a comprehensive network of care including medical centers, physician practices, and a teaching hospital, recognized as a Best Place to Work in Healthcare.
Skills & Requirements
Must-have
PC setup and installation
Software and hardware troubleshooting
Help desk call answering
Web-based ticketing system
Network technology proficiency
Nice-to-have
Optimistic and professional demeanor
Excellent customer relations
Accountability for service excellence
Continuing education
Key Requirements
High School Diploma or Equivalent
4 Years professional experience in a related field
A+ Certification or able to become certified within 90 days