The Cloud Managed Services Engineer (L3) is responsible for providing managed services to clients by proactively identifying and resolving cloud-based incidents
Job Summary
The Cloud Managed Services Engineer (L3) is responsible for providing managed services to clients by proactively identifying and resolving cloud-based incidents.
This role requires seasoned experience in engineering within a medium to large ICT organization with excellent working knowledge of ITIL processes.
NTT DATA is a trusted global innovator serving 75% of the Fortune Global 100, committed to diversity and technical excellence.
Matching Summary
The Cloud Managed Services Engineer (L3) is responsible for providing managed services to clients by proactively identifying and resolving cloud-based incidents.
Skills & Requirements
Must-have
Windows Server Administration
Linux Server Administration
Virtualization Administration
Managed Services experience
ITIL processes knowledge
Vendor management skills
Nice-to-have
Automation opportunities identification
Disaster Recovery implementation
Cross-cultural communication
Mentoring junior team members
Positive outlook in pressurized environment
Key Requirements
Bachelor's degree in IT or equivalent experience
VMware Certified Professional certification preferred
Seasoned work experience in Managed Services
Experience with Windows and Linux server administration