Staff Designated Support Engineer

Databricks

Japan, Japan
On-site
8-12 years distributed computing experience
4+ years production-scale spark/ml/ai solutions
Deep knowledge of spark core internals and jvm optimization
You will partner closely with Field and Engineering teams to deliver high-touch specialized support for Databricks' largest strategic customers

Job Summary

  • You will partner closely with Field and Engineering teams to deliver high-touch specialized support for Databricks' largest strategic customers.
  • The role requires performing advanced troubleshooting and root cause analysis to resolve complex performance and reliability issues in Spark and Delta Lake.
  • You will build rapid proofs of concept and train customer engineering teams on best practices for performance tuning and debugging.

Matching Summary

You will partner closely with Field and Engineering teams to deliver high-touch specialized support for Databricks' largest strategic customers.

Skills & Requirements

Must-have

  • 8-12 years distributed computing experience
  • 4+ years production-scale Spark/ML/AI solutions
  • Deep knowledge of Spark core internals and JVM optimization
  • Hands-on expertise with Data Lakes and Cloud ETL tools
  • 3-5 years customer-facing Technical Account Manager or Solutions Architect experience

Nice-to-have

  • Proficiency in Generative AI and Deep Learning ecosystems
  • Experience building CI/CD pipelines and monitoring systems
  • Ability to develop comprehensive playbooks and knowledge bases
  • Strong relationship-building skills with senior leadership
  • Proven ability to pilot new best practice processes

Key Requirements

  • 8-12 years designing distributed computing applications
  • 4+ years delivering production-scale Spark/ML/AI solutions
  • 3-5 years in customer-facing roles like TAM or Solutions Architect
  • Deep knowledge of AWS, Azure, or GCP cloud environments

Work Rights

Not specified

Tailored Resume

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