Etic, Service Owner Senior Manager

PwC UK

Not specified
11+ years of experience
Proven experience in service ownership
Strong understanding of saas and cot
PwC UK is seeking a Senior Manager for its Egypt Technology and Innovation Centre (ETIC), focusing on service ownership and performance management within complex IT environments. The ideal candidate will have extensive experience in service management, strong stakeholder communication skills, and a commitment to continuous improvement

Job Summary

  • As a Service Owner, you'll be accountable for the quality and performance of services.
  • You will bridge multidisciplinary business areas and ensure adherence to business processes.
  • This role requires strategic oversight and a commitment to enhancing service quality.

Matching Summary

Match Score: 85

PwC UK is seeking a Senior Manager for its Egypt Technology and Innovation Centre (ETIC), focusing on service ownership and performance management within complex IT environments. The ideal candidate will have extensive experience in service management, strong stakeholder communication skills, and a commitment to continuous improvement.

Skills & Requirements

Must-have

  • 11+ years of experience
  • Proven experience in service ownership
  • Strong understanding of SaaS and CoT
  • Excellent stakeholder management skills

Nice-to-have

  • Commitment to continuous improvement
  • Ability to manage budgets effectively
  • Strong communication skills

Key Requirements

  • 6+ years of relevant experience
  • Demonstrated ability to manage budgets

Work Rights

Not specified

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