Responsible for selling, identifying and documenting service, maintenance, and repair service for customers, and scheduling service to be performed
Job Summary
Responsible for selling, identifying and documenting service, maintenance, and repair service for customers, and scheduling service to be performed.
Advises customers on necessary and recommended services, computes cost of replacement parts and labor, and enters itemized estimates on service orders.
The position requires regular and predictable attendance, with scheduled shifts potentially including evening hours, weekends, and holidays.
Matching Summary
Responsible for selling, identifying and documenting service, maintenance, and repair service for customers, and scheduling service to be performed.
Skills & Requirements
Must-have
customer service
vehicle maintenance and repair
scheduling appointments
service order entry
dealership management system
Nice-to-have
servant leadership
teamwork through trust
integrity and transparency
customer enthusiasm
passion for winning
accountability at all levels
continuous improvement
Key Requirements
High School Diploma or GED
3-5 years of automotive or customer service experience