Supporting Technology, Digital and Analytic (TDA) by analyzing, designing, and implementing optimized processes using Generative AI to enhance efficiency, productivity, and overall performance, to achieve Next Generation Servicing and Leading Customer Experience
Job Summary
Supporting Technology, Digital and Analytic (TDA) by analyzing, designing, and implementing optimized processes using Generative AI to enhance efficiency, productivity, and overall performance, to achieve Next Generation Servicing and Leading Customer Experience.
Leverage on Generative AI to design innovative solutions that streamline workflow and automate repetitive tasks.
Collaborate with internal/external stakeholders in implementing digitalization and self-help capabilities to achieve Corporate Solutions’ goals and vision in Joyous CX.
Matching Summary
Supporting Technology, Digital and Analytic (TDA) by analyzing, designing, and implementing optimized processes using Generative AI to enhance efficiency, productivity, and overall performance, to achieve Next Generation Servicing and Leading Customer Experience.
Skills & Requirements
Must-have
Generative AI implementation
process analysis and design
data analysis and interpretation
customer journey mapping
AI model documentation
Nice-to-have
belief in 'better'
empowering people
healthier, longer, better lives
Key Requirements
Pursuing degree in Computer Science, Applied AI, or related