Personal Banking Associate

TD Bank

Thunder Bay, Ontario, Canada
$43,900 - $58,600 cad; not specified; not specifie...
Customer service transactions
Provide information and advice
Understand customer needs
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions

Job Summary

  • At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
  • In this role, a typical day may involve engaging customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions.
  • TD is committed to providing fair and equitable compensation opportunities, with growth opportunities and skill development defining features of the colleague experience.

Matching Summary

At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.

Salary

$43,900 - $58,600 CAD; Not specified; Not specified

Skills & Requirements

Must-have

  • Customer service transactions
  • Provide information and advice
  • Understand customer needs
  • Digital banking trends education
  • Timely and accurate completion
  • Accurate prepared documentation

Nice-to-have

  • Build impactful relationships
  • Can-do attitude
  • Positive and equitable work environment
  • Innovate with purpose
  • Execute with Speed and Impact

Key Requirements

  • High School diploma and/or 1+ years relevant experience
  • Investment Funds Canada (IFC) or equivalent
  • Post-Secondary or Undergraduate degree preferred
  • Proficiency in MS Office and branch software
  • Knowledge of banking solutions and processes

Work Rights

Not specified

Tailored Resume

Cover Letter