UX Researcher and Service Designer - A26138

ACTIVATE INTERACTIVE PTE LTD

Singapore
Hybrid
User research experience
Service design expertise
Gis workflow knowledge
Activate Interactive Pte Ltd is seeking a UX Researcher and Service Designer for a fixed-term role in Singapore, focusing on enhancing citizen service experiences for government agencies through user research and service design. The ideal candidate will possess expertise in qualitative and quantitative research methods, design thinking, and collaboration with cross-functional teams

Job Summary

  • This role involves conducting in-depth research to uncover citizen needs and improve service journeys for Singapore Government Agencies.
  • The position requires designing intuitive map interactions and dashboards while collaborating with product and engineering teams.
  • Candidates will benefit from a structured development framework and opportunities to work on impactful technology projects.

Matching Summary

Match Score: 85

Activate Interactive Pte Ltd is seeking a UX Researcher and Service Designer for a fixed-term role in Singapore, focusing on enhancing citizen service experiences for government agencies through user research and service design. The ideal candidate will possess expertise in qualitative and quantitative research methods, design thinking, and collaboration with cross-functional teams.

Skills & Requirements

Must-have

  • User research experience
  • Service design expertise
  • GIS workflow knowledge
  • Figma proficiency
  • Qualitative and quantitative analysis
  • Customer journey mapping

Nice-to-have

  • Systems thinking capability
  • Agile environment experience
  • Data storytelling skills
  • Leadership and teamwork
  • Accessibility focus

Key Requirements

  • Advanced degree or certification in service design, UX, HCI
  • Direct experience with GIS workflows and data users
  • 2-year fixed term contract availability

Work Rights

Not specified

Tailored Resume

Cover Letter