Client Success Partner

Gartner UK

Not specified; not specified; world-class benefits...
Hybrid
1-3 years customer facing experience
Japanese language proficiency required
Conference onboarding and sponsorship management
This role serves as the primary point of contact for clients to ensure successful onboarding and maximization of their conference sponsorship packages

Job Summary

  • This role serves as the primary point of contact for clients to ensure successful onboarding and maximization of their conference sponsorship packages.
  • The position requires collaborating with operations, content, and marketing teams to drive client satisfaction, account retention, and business growth.
  • Gartner offers a hybrid work environment with world-class benefits, competitive compensation, and limitless opportunities for professional growth.

Matching Summary

This role serves as the primary point of contact for clients to ensure successful onboarding and maximization of their conference sponsorship packages.

Salary

Not specified; Not specified; World-class benefits and highly competitive compensation

Skills & Requirements

Must-have

  • 1-3 years customer facing experience
  • Japanese language proficiency required
  • Conference onboarding and sponsorship management
  • Strong written and verbal communication skills
  • Ability to manage multiple deadlines under pressure

Nice-to-have

  • Passion for service delivery and client success
  • High business acumen and persuasion skills
  • Experience in technology or business sectors
  • Willingness to travel 6-8 times per year
  • Collaborative team player with independent work ability

Key Requirements

  • Bachelor's degree preferred
  • Conversational English proficiency
  • Proficiency in MS Office suite and G-suite
  • Willingness to travel 20-25% locally and across APAC

Work Rights

Not specified

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