Large Animal Client Services Supervisor

lsue.edu

Baton Rouge, Louisiana, United States
Not specified; hourly pyy grade: professional
3 years leadership experience with direct supervisory duties
Oversee monthly billing and collection processes
Manage relationships with referral veterinarians
This position plays a pivotal role in ensuring the seamless operation of the Large Animal client service team at the Veterinary Teaching Hospital

Job Summary

  • This position plays a pivotal role in ensuring the seamless operation of the Large Animal client service team at the Veterinary Teaching Hospital.
  • The incumbent is responsible for overseeing the client billing process, managing collections, and negotiating payment with corporate account holders.
  • LSU offers outstanding benefits including health, life, dental, vision insurance, retirement options, and tuition exemption for qualified positions.

Matching Summary

This position plays a pivotal role in ensuring the seamless operation of the Large Animal client service team at the Veterinary Teaching Hospital.

Salary

Not specified; Hourly Pay Grade: Professional

Skills & Requirements

Must-have

  • 3 years leadership experience with direct supervisory duties
  • Oversee monthly billing and collection processes
  • Manage relationships with referral veterinarians
  • Resolve complex internal and external customer issues
  • Handle cash and maintain financial compliance

Nice-to-have

  • Knowledge of equine and food animal industry
  • Certified Veterinary Practice Manager (CVPM) certification
  • Experience driving cultural change in organizations
  • Strong mentorship and coaching capabilities
  • Ability to lift more than 50 pounds

Key Requirements

  • Bachelor's degree preferred; not required if 5 years experience meets criteria
  • Minimum 3 years of experience in a leadership role with direct supervision
  • Valid U.S. work authorization required at time of hire
  • Pass pre-employment background check and credit check

Work Rights

Must have valid U.S. work authorization

Tailored Resume

Cover Letter