Customer Success Manager, Growth

AcuityMD

Remote, US
Ote: $120,000-$160,000; equity included; benefits ...
Fully remote
Enterprise saas customer success experience
Medical technology industry background
Executive business review leadership
AcuityMD is seeking a Customer Success Manager for their remote team to enhance user adoption and engagement on their medical technology platform. The ideal candidate will have experience in Enterprise SaaS and a deep understanding of customer relationship management

Job Summary

  • AcuityMD is a software platform helping MedTech companies accelerate access to medical technologies by identifying product usage and outcomes.
  • Customer Success Managers act as trusted advisors who drive user adoption, lead executive business reviews, and secure contract renewals.
  • The company offers competitive compensation, fully paid health benefits, a home office stipend, and flexible remote work arrangements.

Matching Summary

Match Score: 85

AcuityMD is seeking a Customer Success Manager for their remote team to enhance user adoption and engagement on their medical technology platform. The ideal candidate will have experience in Enterprise SaaS and a deep understanding of customer relationship management.

Salary

OTE: $120,000-$160,000; Equity included; Benefits include 100% paid health/dental/vision

Skills & Requirements

Must-have

  • Enterprise SaaS Customer Success experience
  • Medical Technology industry background
  • Executive Business Review leadership
  • Contract renewal and expansion strategies
  • Strong verbal and written communication skills

Nice-to-have

  • Analytical background with data platforms
  • Experience configuring customer success tools
  • Empathy and deep curiosity for users
  • Proactive self-driven work style
  • Comfort with changing tooling and processes

Key Requirements

  • Deep experience in Enterprise SaaS or Medical Technology
  • Eligible work permit in the USA required

Work Rights

Must have eligible work permit in the USA

Tailored Resume

Cover Letter