Technical Account Manager (federal)

Mattermost

United States, US
On-site
Infrastructure, cybersecurity, and devsecops expertise
Secure, scalable architectures
Fedramp, nist 800-53, dod stig, soc 2
Mattermost is seeking a Technical Account Manager (TAM) to provide technical guidance and ensure successful implementation of their collaborative workflow platform for federal and enterprise customers. The ideal candidate will possess strong technical skills in infrastructure, cybersecurity, and DevSecOps, alongside excellent customer engagement abilities

Job Summary

  • Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure, trusted by the U.S. Department of War.
  • The Technical Account Manager will serve as a trusted technical advisor to U.S. Federal and enterprise customers, ensuring successful deployment, integration, and secure operation of the Mattermost platform.
  • Key responsibilities include leading technical onboarding, designing secure architectures, supporting compliance frameworks, and acting as the primary technical point of contact for assigned accounts.

Matching Summary

Match Score: 85

Mattermost is seeking a Technical Account Manager (TAM) to provide technical guidance and ensure successful implementation of their collaborative workflow platform for federal and enterprise customers. The ideal candidate will possess strong technical skills in infrastructure, cybersecurity, and DevSecOps, alongside excellent customer engagement abilities.

Skills & Requirements

Must-have

  • infrastructure, cybersecurity, and DevSecOps expertise
  • secure, scalable architectures
  • FedRAMP, NIST 800-53, DoD STIG, SOC 2
  • authentication and identity management systems
  • Linux system administration, networking, containers
  • cybersecurity principles and secure system architecture

Nice-to-have

  • customer engagement and project leadership
  • strategic partner
  • technical leadership and advocacy
  • executive and technical stakeholders communication

Key Requirements

  • 5+ years of experience in a customer-facing technical role
  • Hands-on scripting or development experience
  • Familiarity with DevSecOps tools and workflows
  • Experience managing large enterprise or government customers

Work Rights

Not specified

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