Pharmacy Tech Support / Call Center Rep (work From Home)

IQVIA

Multiple Locations
Base: $18.00 ph; bonus/equity: not specified; bene...
Fully remote
Pharmacy technician experience
Call center experience
Payment assistance solutions
Provide payment assistance solutions such as co-pay cards or vouchers

Job Summary

  • Provide payment assistance solutions such as co-pay cards or vouchers.
  • The Pharmacy Support Call Center Representative is primarily responsible for fielding requests such as: card activation, program eligibility, explanation of program benefit and explanation/troubleshooting of submission rejection.
  • This role will be a contract role with IQVIA managed by an external agency, with the opportunity to be converted to an IQVIA full-time employee.

Matching Summary

Provide payment assistance solutions such as co-pay cards or vouchers.

Salary

Base: $18.00 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Pharmacy Technician experience
  • Call center experience
  • Payment assistance solutions
  • Program eligibility explanation
  • Submission rejection troubleshooting

Nice-to-have

  • Bi-lingual English/Spanish
  • Medical claim processing experience
  • Suggest recommendations to management

Key Requirements

  • High School Diploma or equivalent
  • Pharmacy Technician experience required
  • HIPAA certified
  • Call center experience required (3+ years preferred)

Work Rights

Not specified

Tailored Resume

Cover Letter