Pharmacy Tech Support / Call Center Rep (work From Home)
IQVIA
Multiple Locations
Base: $18.00 ph; bonus/equity: not specified; bene...
Fully remote
Pharmacy technician experience
Call center experience
Payment assistance solutions
Provide payment assistance solutions such as co-pay cards or vouchers
Job Summary
Provide payment assistance solutions such as co-pay cards or vouchers.
The Pharmacy Support Call Center Representative is primarily responsible for fielding requests such as: card activation, program eligibility, explanation of program benefit and explanation/troubleshooting of submission rejection.
This role will be a contract role with IQVIA managed by an external agency, with the opportunity to be converted to an IQVIA full-time employee.
Matching Summary
Provide payment assistance solutions such as co-pay cards or vouchers.
Salary
Base: $18.00 per hour; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Pharmacy Technician experience
Call center experience
Payment assistance solutions
Program eligibility explanation
Submission rejection troubleshooting
Nice-to-have
Bi-lingual English/Spanish
Medical claim processing experience
Suggest recommendations to management
Key Requirements
High School Diploma or equivalent
Pharmacy Technician experience required
HIPAA certified
Call center experience required (3+ years preferred)