Customer Service & Sales Support Prof

Miele

Base: €2,800 - €4,378 gross pm; bonus: 4% year-end...
Flexible (partially remote options available)
Mbo-4 work and thinking level
Microsoft office experience
B2b service environment experience
Miele is seeking a Planner Customer Operations Professional to facilitate communication between customers and technicians, ensuring high levels of customer satisfaction. The ideal candidate should possess organizational skills, a customer-oriented mindset, and experience in planning or customer service within a B2B environment

Job Summary

  • The role serves as the crucial link between customers and technicians, ensuring seamless customer experiences through effective planning.
  • Responsibilities include managing annual maintenance schedules, handling service calls, optimizing routes, and answering technical inquiries for professional clients.
  • The position offers a competitive salary range of €2800 to €4378 per month along with a performance bonus and premium benefits.

Matching Summary

Match Score: 85

Miele is seeking a Planner Customer Operations Professional to facilitate communication between customers and technicians, ensuring high levels of customer satisfaction. The ideal candidate should possess organizational skills, a customer-oriented mindset, and experience in planning or customer service within a B2B environment.

Salary

Base: €2800 - €4378 gross per month; Bonus: 4% year-end bonus plus one-month performance bonus; Benefits: Premium pension, €25 monthly sports allowance, laptop provided

Skills & Requirements

Must-have

  • MBO-4 work and thinking level
  • Microsoft Office experience
  • B2B service environment experience

Nice-to-have

  • SAP software experience
  • Planner or back-office background
  • Proactive and structured work style

Key Requirements

  • Minimum MBO-4 education level
  • Experience in professional B2B service
  • Prior planner or back-office experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter