Assistant Manager, Us Product Analytics & Optimization
Western Union
$81,900.00 - 109,200.00 usd py; not specified; not...
Hybrid
Drive product analytics
Production quality management
Experience optimization
In this role, you will help identify, surface, and resolve critical issues across the customer journey to ensure stability, improve funnel performance, and improve the experience for our customers
Job Summary
In this role, you will help identify, surface, and resolve critical issues across the customer journey to ensure stability, improve funnel performance, and improve the experience for our customers.
You will collaborate closely with regional product leadership and cross-functional teams to deliver seamless, reliable, and world-class customer experience.
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few.
Matching Summary
In this role, you will help identify, surface, and resolve critical issues across the customer journey to ensure stability, improve funnel performance, and improve the experience for our customers.
Salary
$81,900.00 - 109,200.00 USD per year; Not specified; Not specified
Skills & Requirements
Must-have
drive product analytics
production quality management
experience optimization
identify and resolve critical issues
funnel performance improvement
customer journey analysis
Nice-to-have
fosters common ways of working
celebrates unique backgrounds
fostering a feeling of belonging
Key Requirements
3+ years of experience
Bachelor's degree in Business, Marketing, Communications, or similar
Proven ability to test, identify, and resolve issues
Strong analytical skills with experience in funnel analysis