Base: £27,090; bonus/equity: not specified; benefi...
On-site
Outstanding customer service
Proactive customer engagement
Understanding customer needs
NatWest Group is seeking a Customer Service Personal Banker in Lerwick, UK, to provide exceptional service to branch customers and assist them in achieving their financial goals. The role emphasizes customer engagement, accuracy in banking transactions, and opportunities for professional development through training and a recognized qualification
Job Summary
You’ll be integral in guiding and supporting our valued branch customers, helping them to achieve their financial goals.
As the first point of contact in our branches, customers will be at the very heart of your role, so you’ll be committed to providing outstanding service in every interaction.
You’ll join us on a competitive salary starting of £27,090, pro rata for the hours you work.
Matching Summary
Match Score: 85
NatWest Group is seeking a Customer Service Personal Banker in Lerwick, UK, to provide exceptional service to branch customers and assist them in achieving their financial goals. The role emphasizes customer engagement, accuracy in banking transactions, and opportunities for professional development through training and a recognized qualification.
Salary
Base: £27,090; Bonus/Equity: Not specified; Benefits: Natwest Group Benefits, 33 days holiday, retirement fund contribution
Skills & Requirements
Must-have
outstanding customer service
proactive customer engagement
understanding customer needs
general banking requests
strong communication skills
Nice-to-have
passion for customer service
thrive under pressure
determination to continuously improve
work well as part of a team
Key Requirements
Foundation Certificate in Responsible Banking training
Skilled Worker visa sponsorship requirements not met