This entry-level role offers a unique opportunity to provide customer support while contributing to new customer setup and onboarding under the guidance of a seasoned team
Job Summary
This entry-level role offers a unique opportunity to provide customer support while contributing to new customer setup and onboarding under the guidance of a seasoned team.
The position involves managing support tickets, coordinating customer requirements with designers, and overseeing the timely completion of website builds for hospitality clients.
Candidates must be fluent in both English and Spanish to effectively communicate with customers from around the world and resolve their inquiries.
Matching Summary
This entry-level role offers a unique opportunity to provide customer support while contributing to new customer setup and onboarding under the guidance of a seasoned team.
Skills & Requirements
Must-have
Experience with Wix Squarespace or Wordpress
Fluent English and Spanish communication
Customer service experience required
Ability to handle deadline-driven pressure
Strong written and verbal communication skills
Nice-to-have
Experience with Adobe Photoshop or Canva
Experience using AI for content creation
Creative eye for design and attention to detail
Proactive self-starter with process improvement mindset
Key Requirements
Fluent English and Spanish language proficiency
Prior customer service experience
Experience with website builders like Wix or Squarespace