Client Service Delivery Senior Officer

European Depositary Bank SA

Competitive remuneration commensurate with skills;...
Minimum 5 years fintech or banking experience
Minimum 2 years client-facing role
Payments back-office operations knowledge
The role involves providing day-to-day support to clients on the use of banking products within a global depositary bank

Job Summary

  • The role involves providing day-to-day support to clients on the use of banking products within a global depositary bank.
  • Candidates must investigate and resolve client queries while proactively identifying and mitigating operational risks.
  • The position offers competitive remuneration, professional training opportunities, and the chance to join a passionate global team.

Matching Summary

The role involves providing day-to-day support to clients on the use of banking products within a global depositary bank.

Salary

Competitive remuneration commensurate with skills; Not specified; In-house and external professional trainings included

Skills & Requirements

Must-have

  • Minimum 5 years fintech or banking experience
  • Minimum 2 years client-facing role
  • Payments back-office operations knowledge
  • Treasury management experience
  • Security settlement knowledge
  • AML/CTF knowledge

Nice-to-have

  • French or German language proficiency
  • Core banking systems familiarity
  • Empathy and tactful communication
  • Positive can-do attitude under pressure
  • Strong MS Office skills

Key Requirements

  • University degree in Business, Finances, or Economics
  • Proficiency in English language oral and written
  • Shift work availability in Central European Time zone

Work Rights

Not specified

Tailored Resume

Cover Letter