Base: $18.25ph; bonus/equity: not specified; benef...
On-site
Answering customer phone calls
Booking ride requests
Providing ride eta data
Transit Team is seeking a Customer Service Representative to support their paratransit transportation services in the Twin Cities metro area. The role involves direct interaction with clients, organizing ride bookings, and providing essential information to certified Metro Mobility riders
Job Summary
As a Metro Mobility Demand Customer Service Representative, you will be the voice of our company in every interaction with our clients.
Daily job duties include answering customer phone calls, booking ride requests for customers, canceling ride requests, providing ride ETA data, making outgoing calls to customers informing customers of their next day’s ride times and explaining the policies regarding Metro Mobility system and service.
Transit Team is the largest paratransit provider in the state of Minnesota, providing safe, reliable and exceptional service to the elderly and people with disabilities.
Matching Summary
Match Score: 85
Transit Team is seeking a Customer Service Representative to support their paratransit transportation services in the Twin Cities metro area. The role involves direct interaction with clients, organizing ride bookings, and providing essential information to certified Metro Mobility riders.
Salary
Base: $18.25/hour; Bonus/Equity: Not specified; Benefits: Paid Training, Paid Holidays, 2 Weeks PTO, Medical, Dental, Vision, Life Insurance, 401K with match, Employee Assistance Programs