Customer Service Officer / Executive (Air Freight Forwarding)
NIPPON EXPRESS (SINGAPORE) PTE LTD
Singapore, Singapore
Onsite
Air freight forwarding experience
Export document compliance knowledge
Timely customer communication skills
Nippon Express (Singapore) Pte Ltd is seeking a Customer Service Officer/Executive specializing in air freight forwarding. The ideal candidate will have at least two years of experience in a similar role and will be responsible for providing excellent customer service, managing export documentation, and ensuring compliance with airline and governmental requirements
Job Summary
The role involves direct interaction with customers to provide outstanding friendly and reliable service.
Responsibilities include ensuring flight details are provided within one hour and monitoring onboard status for irregularities.
The position requires applying correct export permits and maintaining accurate airfreight rates while updating on new governmental requirements.
Matching Summary
Match Score: 75
Nippon Express (Singapore) Pte Ltd is seeking a Customer Service Officer/Executive specializing in air freight forwarding. The ideal candidate will have at least two years of experience in a similar role and will be responsible for providing excellent customer service, managing export documentation, and ensuring compliance with airline and governmental requirements.